These controversies concerning the relationships between citizenship pressure, OCBs and CCBs can be because of the ways in which OCBs are measured. In the literature, OCBs have normally been described as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are struggling to discover the behavioural motivations underlying https://mixbookmark.com/story6595748/detailed-notes-on-1-647-510-2650